We only ship within the United States. UPS delivery must be to a street address, we cannot ship to P.O. Boxes. Alaska and Hawaii delivery will be sent Priority - U.S. Mail (rates vary depending on weight and zip code)
We ship Monday-Friday. We try to ship all orders within 1 business day of receiving them- but delays do occur. Saturday and Sundays are not business days. A confirmation email with tracking number will be sent once package has been shipped.
UPS Ground Service
First 2 pounds: $6.50
Each additional pound: $ 0.75.
Shipment arrives within 5-7 business days
UPS 3-Day Service
First 2 pounds: $9.75
Each additional pound: $ 1.00
Shipment arrives within 3 business days
3-Day shipping is not needed for California
HAWAII - US Priority Mail
Up to 4 pounds: $13.45
Shipment arrives within 2 business days
UPS service is not available for Hawaii shipments
REFUND, RETURNS AND CANCELLATION POLICIES
We cannot accept returns on beans or tea, however if you are not satisfied with your product, please contact us within 24 hours of receipt and we can discuss credit options.
Clothing, mugs or other nonperishable items may be returned for credit or exchange if items are not worn or used. All sale items are final and non-returnable.
If we are out of the coffee you’re requesting can we substitute with something similar?